Privacy policy
Privacy Policy
This Privacy Policy explains how Liam Style collects, uses, shares and protects personal information when you visit our website, place an order, contact us or otherwise interact with our services.
Contact Details
Liam Style
9 Orient Way
Wellingborough NN8 1AF
United Kingdom
Email: info@liamstyle.com
Personal Information We Collect
Depending on how you interact with us, we may collect information including:
- Your name;
- Billing and delivery addresses;
- Email address and telephone number;
- Order and transaction details;
- Payment-related information processed by our payment providers;
- Customer service communications;
- Account information, where applicable;
- Device, browser and IP address information;
- Website activity and interaction data;
- Cookie and similar technology information; and
- Marketing preferences.
How We Collect Information
We may collect personal information:
- Directly from you when you place an order, create an account, contact us or subscribe to communications;
- Automatically when you use our website, including through cookies and similar technologies; and
- From service providers that help us operate our website, process payments, fulfil orders, provide analytics or deliver marketing services.
How We Use Personal Information
We may use personal information to:
- Process, fulfil and manage orders;
- Process payments and refunds;
- Arrange shipping and delivery;
- Provide customer support;
- Communicate about orders and services;
- Maintain and improve our website;
- Detect and prevent fraud, misuse and security incidents;
- Comply with legal, tax and regulatory obligations;
- Maintain business and transaction records; and
- Send marketing communications where permitted by law.
Lawful Bases for Processing
Depending on the purpose, we may process personal information because:
- It is necessary to perform a contract with you;
- It is necessary to comply with a legal obligation;
- It is necessary for our legitimate interests, provided those interests are not overridden by your rights; or
- You have provided consent where consent is required.
Where we rely on consent, you may withdraw that consent at any time.
Payment Information
Payments are processed through secure third-party payment providers. Liam Style does not intentionally store complete payment card numbers or card security codes on its own systems.
Payment providers may process your information in accordance with their own privacy practices and legal obligations.
Sharing Personal Information
We may share information where reasonably necessary with service providers including:
- E-commerce and website service providers;
- Payment processors;
- Delivery and logistics providers;
- Customer service providers;
- IT, hosting and security providers;
- Analytics providers;
- Marketing and advertising providers where legally permitted;
- Professional advisers; and
- Government, regulatory or law enforcement authorities where disclosure is legally required.
We do not sell personal information in the ordinary meaning of selling customer information for money.
International Transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable UK data protection law.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records, resolving disputes and complying with legal, accounting or tax obligations.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage and, where permitted, support analytics and marketing.
Where consent is legally required for non-essential cookies, those technologies should not be activated until the required consent has been provided.
Marketing Communications
Where permitted by law, we may send information about products, promotions or store updates.
You can unsubscribe from email marketing at any time by using the unsubscribe option provided in the message or by contacting us at info@liamstyle.com.
Even if you unsubscribe from marketing, we may continue to send service communications relating to orders, transactions or customer support.
Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights relating to your personal information, including the right to:
- Request access to your personal information;
- Request correction of inaccurate information;
- Request deletion of personal information in certain circumstances;
- Request restriction of processing;
- Object to certain processing;
- Request transfer of certain information;
- Withdraw consent where processing is based on consent; and
- Raise a concern about how your information is being used.
To make a privacy-related request, email info@liamstyle.com.
Security
We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
Children's Privacy
Our store is not intended to knowingly collect personal information directly from children who do not have the legal capacity to provide that information or enter into a purchase without appropriate involvement from a parent or guardian.
Complaints
If you have concerns about our use of your personal information, please contact us at info@liamstyle.com.
You may also have the right to raise a complaint with the UK Information Commissioner's Office.
Changes to This Privacy Policy
We may update this Privacy Policy when our practices, services or legal obligations change. The latest version will be published on our website with an updated revision date.